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www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.

Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

Entries in HAL (1)

Friday
Nov092007

The state of the art in machine conversation: HAL's still pure Hollywood [ars technica]

Anyone who has followed science fiction will remember the soothing voice of HAL, the computer that methodically killed all but one of the crew of the space ship it controlled. Perhaps the most compelling scene in the movie is the conversation that HAL had with the lone survivor as he inactivated the computer. The scene was notable largely because the conversation seemed so normal; HAL's end of it seemed positively human. A perspective in today's issue of Science takes a look at the prospects of creating computers that can mange this feat, and engage in natural-sounding conversations. [more...]