www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.
Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Thursday, March 13, 2008 at 10:50AM Tweet
Digium®, Inc., the Asterisk® Company, and I6NET Solutions and Technologies announce today their partnership. I6NET’s VoiceXML browser and software technology enables the creation of interactive voice and video applications. This product is the first complete VoiceXML browser add-on for Asterisk.
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Wednesday, February 27, 2008 at 9:13AM Tweet
Digium®, Inc. and Metaphor Solutions today announced a partnership offering its On-Demand Plug & Play IVR (Interactive Voice Response) application suite for the Asterisk market. Plug & Play IVR allows Digium customers to use the web to self-configure, customize, deploy, manage and report on high quality speech recognition-based application packages in minutes. Metaphor’s suite of web-configurable speech recognition applications provides businesses unprecedented access to cost-effective speech IVR solutions. Small and mid-size businesses can easily configure these speech IVR solutions to connect to their on-premise or managed Asterisk IP-PBX platforms. [click heading for more]
