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www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.

Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

Entries in ydilo (1)

Tuesday
Nov252008

Ydilo partners with IBM to provide contact centre voice recognition


Ydilo, a provider in advanced speech recognition systems, has become an IBM Business Partner for its WebSphere(R) Voice Server product. The company has signed the OEM agreement with IBM enabling it to incorporate the WebSphere Voice Server technology into its speech-enabled solutions. [click heading for more]