Career History & CV for Nik Sargent
A Natural Innovator. Always aspiring to stand out from the crowd...
Passionate about customer experience, communications, user interfaces, visualisation and improving business processes.

Biography
Nik has a credible portfolio of consulting, delivery and design assignments for a range of blue-chip clients, including several “UK Firsts”, and has been published on a number of technology topics. He is passionate about customer experience and customer service and enhancing business (and life) with technology and "better ways of doing things".
Nik’s Technology career spans 19 years and is characterised by his creative abilities. He always has a new idea on the go and has an obvious early-adopter enthusiasm. His natural creativity is used to guide and inspire clients at Board and senior level. A natural innovator, he challenges the status quo to transform unsatisfactory user/customer interactions, inefficient business processes and ultimately, the bottom line. Passion and inspiration are Nik’s signature.
Nik always has an eye on the technology future, whether it’s Social Media, user interfaces, “next-generation” architectures, Telco 2.0 concepts, Networked Applications, or all things technologically ‘disruptive’.
Nik is also a skilled creator and producer of audio and visual content; a home recording studio, a published music album and popular revenue-earning websites demonstrate his desire to create content and stand out from the crowd. Nik has also served as a Governor for Cambridgeshire’s £125 million NHS Mental Health Trust.
Core Competencies
- Capable and talented in a broad range of technical and creative skills
- A natural leader who understands team dynamics, mentoring and coaching
- A thought-leader, able to inspire others to think and behave in whole new ways.
- Combines creativity, artistic ability, science and problem solving
- A professional and committed approach to work
- Constantly pursuing the "wow" factor that makes work/organisations stand out
- Always striving for improvements in approach and processes - and never accepts things are done because "that's the way they always have been".
- An innovator - never short on ideas - always thinking of better ways.
- Thinks "outside the box" every time (typical reading includes "the pursuit of 'wow'", "The art of systems thinking" and "Weird ideas that work", "Freedom from Command & Control: a better way to make the work work".)
- Comfortable speaking and presenting to large/senior audiences, with credibility.
- A wide range of exposure and aptitude at business skills, such as consultancy, pre-sales, technical support, technical design, usability design, team leadership, product management, marketing, innovation.
- Creative skills in writing, graphic design, web design and programming, photography,music composition, recording and production, video, computing.
I have a broad range of skills that I have developed both inside and outside of my professional career. My ideal role is one that allows me to combine these skills.
I am passionate, dedicated, innovative and committed to making a real difference to organisations.
I have 19 years in IT under my career belt, with broad and deep technical exposure; but alongside this I have an established ecommerce presence, and also successfully sell my own music and media, increasingly through social media channels. It's this diversity of experience and ability that I aim to bring to bear in my career.
Download My Full CV
Nik Sargent's CV (PDF from Google Docs)

