Mobivox launches 'Say it and Save it' feature

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MOBIVOX, the international calling service that connects family and friends around the world for free from any phone, announced today the launch of a new feature that makes calling by voice even easier. Create a Contact enables MOBIVOX users to add contacts to their online contact book in their own voice, by simply speaking the information over any telephone.

Nitzan Shaer, COO of MOBIVOX, said, "MOBIVOX already simplifies international calling, by enabling users to dial by voice and place free calls to anywhere in the world. Today, we are excited to take this service a step further, making it even easier to add to the list of people you can call—simply by speaking their names.” [click heading for more]

VOXEO and Promero Sign Channel Partnership Agreement

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Promero announced it is adding Voxeo’s standards-based Prophecy voice platform to their portfolio of exclusive contact center solutions. Voxeo’s platform permits Promero to offer hosted and premise-based Interactive Voice Response (IVR) applications to improve customer service and reduce costs.

Gregg Troyanowski, president of Promero said of Voxeo: “Voxeo’s flexible SIP voice platform provides easy, straightforward integration with Promero’s other offerings, including Contact Center Anywhere and Siebel CRM.” He continued, “The battle-tested solution enables Promero to deliver high-quality voice applications and deployment options that meet a wide range of customer needs.” [click heading for more]

Holly Connects Partners with telisma to Expand Advanced Speech Recognition Solutions for Europe and India

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Holly Connects and telisma today announced they have signed a partnership agreement, which will see the Holly Voice Platform support teliSpeech, telisma’s speech recognition software and provide Holly Connects with the opportunity to extend its advanced speech offering, particularly in Europe and India. [click heading for more]

The Effectiveness of an IVR Hosted Telecom Solution

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A world-class Interactive Voice Response (IVR) hosted telecom solution can accomplish tasks from simple voice blasts to the latest in VoiceXML applications. Hosted services enable clients to automate call processing by use of IVR self-service applications and programs for transaction processing. Telephone applications can be handled by hosted IVR applications, by custom applications designed specifically for your needs, or by your own in-house developed VoiceXML code. [click heading for more]

Angel.com Powers Voice-Enabled Salesforce.com Application with SimulScribe

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Angel.com has partnered with SimulScribe to integrate speech-to-text functionality with Angel.com products and services. The first offering using speech-to-text functionality is Angel.com's new Salesbyfone application.SimulScribe's technology allows Salesbyfone users to transcribe meeting notes and other details over the phone and see notes appear, within seconds, in Salesforce.com contact records. Users can also automatically dial and send an e-mail to a contact simply by speaking it over the phone. These functions occur in near-real time, allowing users to quickly act on or respond to critical business situations as they happen. [click heading for more]

Digium and Metaphor Solutions Introduce Speech Recognition-Based IVR Solutions for Asterisk

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Digium and Metaphor Solutions have come together to develop an On-Demand Plug & Play IVR (Interactive Voice Response) application suite for the Asterisk market.

The Plug & Play IVR will help Digium customers use the Web to self-configure, customize, deploy, manage and report on speech recognition-based application packages in minutes.

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Dialogic Corporation and Voxpilot Partner to Deliver VoiceXML Solutions to Carrier and Enterprise Market

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Dialogic Corporation has been selected by Voxpilot to power a new VoiceXML/Media Gateway solution that will allow carriers to quickly and cost-effectively roll-out new voice and video applications. Voxpilot delivers VoiceXML solutions for carriers, enterprises and service providers worldwide. The fully SIP-enabled Voxpilot VoiceXML solution uses the Dialogic® 2000 Media Gateway Series, a network technology that seamlessly merges traditional PSTN technology with IP networks.

The Voxpilot solution is based on the Voxpilot VoiceXML Media Server, which has been certified by the VoiceXML Forum as the first fully compliant VoiceXML 2.0 technology. In addition, Voxpilot is VoiceXML 2.1 compliant and has implemented some early features of the upcoming VoiceXML 3.0. [click heading for more]