www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Nuance Communications, well known for automatic speech recognition and speech synthesis software have acquired a whole series of companies this year to allow diversification in mobile and vertical markets like healthcare. Nuance are probably most famous for their domination in human speech technologies, both desktop speech dictation systems and enhanced IVR (Interactive Voice Response) systems.
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DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
