www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

November 14, 2007

Free Cell Phone Direction Service Gets Voice Recognition Boost

November 14, 2007/ Nik Sargent

Dial Directions said its free service, DIR-ECT-IONS, is now available in all cities in the continental United States. The service relies on speech recognition and voice interface technology. New York, Los Angeles, San Francisco, and other metro areas launched a limited release over the summer.
Callers tell the voice-activated service their originating location and their destination and receive instant text messages with MapQuest driving directions. [click heading for more]

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent