Reading Eagle Deploys VoicePort's CircPort OnDemand

Reading Eagle Company of Reading, Pensylvania has successfully deployed VoicePort's hosted speech application CircPort onDemand™, to field circulation phone calls. The family-owned Eagle has a daily circulation of 59,550. CircPort is completely integrated with the newspaper's DTI/PBS circulation database for real-time transaction processing.

VoicePort's hosted solutions provide smaller newspapers with the opportunity to implement a self-service speech recognition application without the associated capital expense. The Reading Eagle can now offer subscribers instant access to their account to schedule vacation holds, report delivery problems, make account payments, and more. [click heading for more]