www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
You may or may not know that the BBC uses speech-to-text systems to produce the incredible amount of stuff on its website. But though we're sure that real humans also look over the stuff before it goes out, one rule that sub-editors tend to stick to, diligently, is not to change things in quotes.
But it isn't always perfect... [click heading for more]
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DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
