www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
The mobile company is using voice recognition software, much like that used in automated 411 lines and telephone bank services, with the aim being to provide a hands-free method of texting. Alltel's Voice2TXT service will utilize technology by British company Spinvox , and will provide users with the option to have voice mails sent to them as text messages. [click heading for more]
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