Speech recognition: Eckoh plc

Early last year Nik Philpott and Adam Maloney found themselves at the centre of a media storm over potentially damaging claims that their premium rate telephony services had short changed callers to TV shows including Channel 4’s ‘Richard and Judy’. 

Two years on and the chief executive and finance director of AIM listed Eckoh plc have breathed new life into a business that endured a PR disaster which at its height saw it pilloried in the press virtually every day. 

Indeed, for a time it wasn’t just Eckoh’s reputation on the line but the entire market for call-ins and competitions that had hooked media owners been scrambling to find ways of propping up flagging ad revenues.

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