www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

February 05, 2008

What is VoiceXML?

February 05, 2008/ Nik Sargent

VoiceXML (VXML) is the W3C's standard XML format for specifying interactive voice dialogues between a human and a computer. It is fully analogous to HTML, and brings the same advantages of web application development and deployment to voice applications that HTML brings to visual applications. Just as HTML documents are interpreted by a visual web browser, VoiceXML documents are interpreted by a voice browser. A common architecture is to deploy banks of voice browsers attached to the public switched telephone network (PSTN) so that users can simply pick up a phone to interact with voice applications. [click heading for more]

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent