Nuance Communications, Inc, today announced that OnMobile has completed the largest global deployment of Nuance speech solutions for telecom value-added services (VAS). OnMobile provides services to leading Indian telecom operators, including Airtel, Reliance Communications, Vodafone, Idea, BSNL and Tata Indicom.
OnMobile offers a multi-purpose VAS platform featuring a voice portal, ringback tones, M-commerce and mobile marketing. Powered by Nuance Voice Search, OnMobile’s portals deliver voice-enabled data and search calls to more than 280 million subscribers in India and more than 350 million users globally.
By partnering with Nuance to develop a complete and comprehensive language model for the Indian market, OnMobile now deploys services that support 15 major Indian languages - English, Hindi, Kannada, Telegu, Tamil, Malayalam ,Marathi, Gujarathi, Rajashthani, Punjabi, Haryanvi, Bhojpuri, Bengali, Assamese and Oriya. [click heading for more]
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Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺