Wednesday
Apr022008
Speech recognition finds favour - User feedback more positive than just two years ago
Wednesday, April 2, 2008 at 3:21PM Tweet
Speech recognition was the most preferred self-service channel among customers of the technology, according to a survey conducted in Australia for Nuance Communications by research company, callcentres.net. [click heading for more]
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contact centre,
nuance,
research
contact centre,
nuance,
research 

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