www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Verizon Business' Hosted Interactive Voice Response (IVR) platform has been certified by the VoiceXML Forum as compliant with the VoiceXML 2.0 standard and the latest release of the forum's VoiceXML 2.0 test suite. The forum is a global industry organization chartered to promote and accelerate the worldwide adoption of VoiceXML-based applications. [click heading for more]
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DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
