The automation of healthcare processes is the main driving force behind the growth of speech recognition technology, according to a report released by Datamonitor this week.
Healthcare currently represents 85% of the market for PC- and server-based speech recognition technologies.
“Patient information is gradually becoming digitised in order to address issues with delivering records and test results faster,” said Aphrodite Brinsmead, analyst at Datamonitor and author of the report. Speech recognition is also being used for medical transcription, easing pressure on transcriptionists and allowing healthcare providers to save on staffing costs. Medical transcription is estimated to be a multi-billion dollar market and speech recognition vendors are taking advantage of this. [click heading for more]
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Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺