Hosted solutions and SaaS models have recently garnered a lot of attention, largely because of the cost benefits they offer. Of course, the on-premises market is still thriving as well. But an interesting hybrid has also emerged, with companies like Voxeo, which offers both on-premises and hosted solutions that enable businesses to develop and deploy voice applications for a variety of uses easily and quickly — and affordably. [click heading for more]
www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺