Tellme Delivers Spanish Speech Solution for Domino's

For Domino’s Pizza, speech rec has proven to be a sizzling way to manage calls and serve customers. Domino’s now wanted to extend the speech rec capabilities to its Spanish speaking customers, a growing and underserved market. It had found that multilingual staffing was inconsistent across stores, making the Spanish ordering experience inconsistent and sometimes impossible. While customers could use the Tellme-provided service, which would connect them to a Spanish-speaking agent, many of them would hang up because Tellme would greet them in English. [click heading for more]