www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

April 30, 2009

TellMe cuts the cord to Nuance

April 30, 2009/ Nik Sargent

TellMe just had their best quarter so far. It's taken them over two years to upgrade their platform to lose reliance on Nuance technology.

When TellMe was founded in 1999, they used speech recognition technology produced by the original Nuance. Over time, they upgraded their platform and continued to use Nuance technology even after ScanSoft bought out Nuance and changed it's name to Nuance.

Now, TellMe has announced vast improvements to their platform, "the most substantial ... since Microsoft bought it in May 2007." and "the improvements ... take advantage of cloud computing..."

The article states that "The improvements include speech recognition technology developed by other units of Microsoft."

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent