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« You say Success-o. I say sucks-oh-so. | Main | Designing Better Streets for People with Low Vision »
Friday
Oct222010

Do we know how to do customer service anymore?

DateFriday, October 22, 2010 at 8:06PM

Some commentary from BT's Nicola Millard about emerging demographics and the challenge for customer service

AuthorNik Sargent | CommentPost a Comment | |
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