www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Do you control your voicemail or does it control you? If you’re like a lot of people, you often find yourself listening to long-winded messages one after another, get frustrated when people don’t get to the point, or don’t make clear why you should call them back. There are some good solutions available that can put you in much more control of your voicemail...
Featured Items
DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
