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www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.

Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

Entries in patent (2)

Friday
Mar272009

Update: Nuance acquires parts of IBM's speech technology

Nuance recently announced that it will be purchasing some of IBM's speech technology. While the addition of IBM's source code will enable Nuance to make improvements to its embedded and network-based speech recognition technology, the acquisition and ensuing relationship has prompted questions over Nuance's technology and IBM's motives.

Nuance recently announced that it has acquired parts of IBM's speech recognition technology; namely, the source code from IBM's research and development team, which will enhance its speech capabilities in the areas of network-based and embedded text-to-speech (TTS), and advanced speech recognition (ASR). Nuance intends to combine the source code with its own over the next two years to improve the performance of its speech recognition engine.

Despite initial speculation that IBM will no longer compete in this market, the company will continue to develop its speech capabilities independently in these areas. It has sold Nuance a past release of its code for its embedded ViaVoice software and its WebSphere Voice Server middleware. The key motive for IBM in making this transaction is to gain some return on investment for its speech recognition technology, which is not unusual as it regularly sells patent licenses to other vendors.

The purchase of IBM's technology reinforces Nuance's aims to develop leading speech technology. However, it has also led to speculation that IBM's technology was in fact superior to Nuance's; if true, Nuance's decision to acquire this technology was a prudent one.

 

Wednesday
Jun182008

Nuance alleges Vlingo infringed on its patents

Nuance Communications Inc., a Burlington maker of speech-recognition products, has sued the Cambridge start-up Vlingo Corp., alleging patent infringement. The lawsuit, filed in US District Court in Texas, seeks monetary damages and an order against any continued infringement. Vlingo, which develops speech-recognition technology for mobile phones, raised $20 million in April in a funding round led by Yahoo Inc. A spokesman would not say how much money Nuance's suit seeks. A Vlingo spokeswoman said only that the company is reviewing the lawsuit.