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www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.

Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

Entries in re-brand (1)

Thursday
Oct142010

iTalkSpeech becomes getDesign(in)

Everything evolves and I'm finally getting round to deprecating my iTalkSpeech blog in favour of getDesign(in). Quite simply, this more accurately represents my interests, activities and skills. There'll be more on the choice of name later. 

It previously made a lot more sense to focus on the speech/voice world, since that aligned more with the bulk of my work.

However, not only did that align less well with everything I do outside of work, but that was a while a ago. It no longer really makes sense to be so narrowly focussed on the speech industry specifically, given that I'm looking at the wider picture of businesstechnology and experiences for customers; and really, always have done.  

For the sake of the search engines and the old content (which has been preserved), here's the old intro:

The speech technology blog: news, views and reviews of the speech recognition market, speech technology industry, voiceXML landscape and world of IVR and voice self-service; with a smattering of interaction, gadgetry and social media.

Moving forward, I'm looking to say and highlight much more about the world of interaction and design in all its various forms, from beautiful technology that delights us, to the dysfunction of huge corporate processes that destroy us. I hope you'll join me at www.getDesign.in