www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
T-Mobile USA is using Nuance Communication’s Mobile Care software, the speech recognition company said today.
The software, originally developed by BeVocal and acquired by Nuance in April 2007, helps end users fix problems and perform account management through a speech interface. [click heading for more]
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DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
