www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

November 01, 2007

Frost and Sullivan Recognizes Tellme

November 01, 2007/ Nik Sargent

Frost & Sullivan has recognized Tellme, a Microsoft subsidiary, with the 2007 North American Frost & Sullivan Award for Product Line Strategy.
The Award acknowledges Tellme's excellence in the development and deployment of large volume voice services and platform solutions to its brand name customers.
Hosted IVR solutions have presented a compelling and cost-effective alternative to on-premise based solutions for the past couple of years. Significant reductions in upfront capital expenditures and maintenance costs, combined with flexibility and agility of deployment represent some of the key drivers for rapid adoption of hosted IVR services in the market. [more...]

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent