Channel Four has been fined £1.5m by media watchdog Ofcom for misconduct involving phone-in competitions on Richard and Judy and Deal or No Deal.
Viewers were urged to call a premium number after contestants had already been chosen on Richard and Judy.
Deal or No Deal selected competition finalists in a way which gave later entrants less chance of winning.
Eckoh UK, the company which ran Richard and Judy's You Say, We Pay phone-in, has already been fined £150,000. [click heading for more]
www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺