www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Digium and Metaphor Solutions have come together to develop an On-Demand Plug & Play IVR (Interactive Voice Response) application suite for the Asterisk market.
The Plug & Play IVR will help Digium customers use the Web to self-configure, customize, deploy, manage and report on speech recognition-based application packages in minutes.
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