www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

March 07, 2008

Angel.com Powers Voice-Enabled Salesforce.com Application with SimulScribe

March 07, 2008/ Nik Sargent

Angel.com has partnered with SimulScribe to integrate speech-to-text functionality with Angel.com products and services. The first offering using speech-to-text functionality is Angel.com's new Salesbyfone application.SimulScribe's technology allows Salesbyfone users to transcribe meeting notes and other details over the phone and see notes appear, within seconds, in Salesforce.com contact records. Users can also automatically dial and send an e-mail to a contact simply by speaking it over the phone. These functions occur in near-real time, allowing users to quickly act on or respond to critical business situations as they happen. [click heading for more]

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent