Speech recognition firm vlingo just unveiled the results of a recent consumer study involving almost 5,000 respondents that the firm commissioned regarding their mobile-data usage habits, especially around SMS usage. Vlingo found that 70 percent of non-SMS users said they didn't use the service because it was too difficult and time consuming to type on a small phone screen.
Vlingo, like other speech recognition firms, are advocates of voice-enabled texting and other services minimize the amount of typing a consumer must do on their mobile handset. [click heading for more]
www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺