Reigate and Banstead Borough Council to use speech self service payments

Not previously known for being on the cutting edge of Silicone valley, Reigate and Banstead Borough Council has decided to opt for a 21st century solution for its automated payment transactions.
The council has taken on Telephonetics VIP speech self service solution which is the latest in speech recognition and voice automation payment methods to service around 50,000 homes in Reigate and Banstead with approximately 127,000 residents .
The system will be introduced gradually, at first the Council will use the speech self service technology to process payment transactions such as parking fines or council tax bills. [click heading for more]