Vocalcom Spain Picks Loquendo for Natural Language

Speech technologies play an important role in the contact center for the ability to improve customer interactions and the overall experience for callers.

 

In a bid to improve their product portfolio, contact center solutions provider Vocalcom has partnered with Loquendo for their ASR and TTS offerings.

 

Loquendo (News - Alert) ASR speech recognition technology is capable of recognizing a large scale vocabulary of continuous speech, even in noisy environments, and can be used for automated directory services and voice portals.

 

With Loquendo TTS, developers are provided with a number of emotional and lifelike voices that can be uniquely developed to fit specific needs in a number of languages. 

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