Fleet management solutions provider Cordic offers a highly innovative solution for taxi companies that automates taxi bookings. To voice-enable this offering, the company has chosen speech technologies provider Loquendo for their ASR and TTS technologies. As per the partnership with Loquendo (News - Alert), Cordic’s cPAQ taxi dispatch system now includes IVR capabilities so that customers can book jobs, check on the progress of their bookings, and don’t have to speak to an operator or staff member to get information.
www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺