GetDesign | Nik Sargent | design interaction blog - Nik Sargent | photography writing music

Top

Wonderings

Features

Wanderings

Nik's Twitterings

www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.

Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

Entries in russia (1)

Tuesday

Mar252008

Russian voice technologies available to foreigners

Tuesday, March 25, 2008 at 8:40AM

The Voice Navigator solution developed in the Speech Technology Center (STC) is the first such system developed for the Russian language. The Navigator is able to question callers and transfer calls depending on the answers received.
The Voice Navigator capabilities were demonstrated at the exhibition ‘Call Center World Russia/CIS 2008’. The acoustic vocabulary database of the system is aimed at men and women of 18-65 age group, who are the main clients of call centers. STC tells CNews a platform supporting MRCP v2.0 and VoiceXML, including recording, synthesis, speech recognition and verification, will be finished by summer.[click heading for more]

Nik Sargent |