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www.getdesign.in - Exploring the world of business and experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in my specialist area of Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer. Feel free to contact me about industry news, swap opinions or discuss consultancy services and customer service strategy.

Even outside of the confines of my day job, I have a passion for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

Entries in voip (1)

Thursday

Jun262008

BroadSoft Unveils RESTful APIs for Carrier-Grade Voice Application Mashups

Thursday, June 26, 2008 at 9:37AM

[nik's note: is this the beginning of the end for voicexml ALREADY?? :-) ]

BroadSoft, Inc. today announced the availability of its Xtended Services Interface (Xsi), new RESTful application programming interfaces (APIs) that will allow Web developers to integrate BroadSoft's carrier-grade voice applications with unified communications solutions and Web-based business and consumer applications, such as Salesforce.com and Facebook.
The Xsi is the latest component to be announced as part of the BroadSoft® Xtended Program, BroadSoft's initiative for the creation of mashups that integrate BroadSoft's BroadWorks® VoIP platform with other applications that are already being used by millions. The RESTful-based Xsi allows subscriber and call resources to be accessed and used via HTTP and simple XML. This approach requires less client-side software to be written than other approaches and is becoming the overwhelming choice for developers to create Web applications. [click heading for more]

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