www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

June 26, 2008

BroadSoft Unveils RESTful APIs for Carrier-Grade Voice Application Mashups

June 26, 2008/ Nik Sargent

[nik's note: is this the beginning of the end for voicexml ALREADY?? :-) ]

BroadSoft, Inc. today announced the availability of its Xtended Services Interface (Xsi), new RESTful application programming interfaces (APIs) that will allow Web developers to integrate BroadSoft's carrier-grade voice applications with unified communications solutions and Web-based business and consumer applications, such as Salesforce.com and Facebook.
The Xsi is the latest component to be announced as part of the BroadSoft® Xtended Program, BroadSoft's initiative for the creation of mashups that integrate BroadSoft's BroadWorks® VoIP platform with other applications that are already being used by millions. The RESTful-based Xsi allows subscriber and call resources to be accessed and used via HTTP and simple XML. This approach requires less client-side software to be written than other approaches and is becoming the overwhelming choice for developers to create Web applications. [click heading for more]

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent