Voice mail re-emerges with a new relevance as text or e-mail

With the rise of e-mail and instant text messaging, the communications workhorse of the past 30 years - voice mail - is finding itself increasingly unloved and avoided.
But new speech-recognition and transcription services are laying the foundation for a revival of voice mail, helping it become as immediate, manageable and storable as its text counterparts. Companies like SpinVox, SimulScribe and CallWave are connecting traditional voice mail in-boxes to back-end servers that analyze and transcribe messages before returning them to users within minutes in the form of text messages or e-mails. [click heading for more]