www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Nationwide Mutual Insurance Company has implemented Voiyager Dynamic Application Discovery, an application testing solution that addresses comprehensive testing and quality assurance demands while dramatically reducing the time and effort required to design, deploy and maintain VoiceXML applications.
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Featured Items
DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
