Holly Connects today announced it has been positioned by market research firm Gartner, Inc. in the Visionaries quadrant of its report, “Magic Quadrant for IVR Systems and Enterprise Voice Portals 2008” published February 18, 2008 and authored by Gartner analysts Steve Cramoysan and Rich Costello.
The Gartner report identifies Holly’s core market as “large and/or global organizations with a requirement to service diverse telephony applications for multiple business units” and mentioned the strength of the Holly Voice Platform as a “carrier-grade, scalable, distributed, software-only platform with strict adherence to industry standards”.[click heading for more]
www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺