Telesoft Technologies today announces a partnership with Vicorp to speed the next generation of automated self-service speech solutions to market. Vicorp's xMP products run seamlessly on Telesoft Technologies VoiceXML compliant OKEFORD Media Platform. The xMP products have a graphical interface that enables simple drag-and-drop methodology to rapidly build a voice call flows. The tools allow the flow to be quickly defined, built and tested as well as allowing for creation and re-use of a library of routines.[click heading for more]
www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺