www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

May 22, 2008

TelcoBridges' Tmedia and Interact's SPOT Enable Creation of High-Capacity CCXML/VXML Solution

May 22, 2008/ Nik Sargent

TelcoBridges™ Inc., today announced that Interact Incorporated Software Systems has integrated TelcoBridges' award-winning Tmedia telecom platform into its SPOT CCXML/VXML interpreter set. Using SPOT and TelcoBridges' telecom platform, operators worldwide can deliver IVR and conferencing services simultaneously on thousands of call channels, whether TDM or VoIP, within a familiar standards-based development environment.
Interact provides high performance telecommunication solutions for operators and enterprises throughout 28 countries around the globe. Interact's new CCXML/VXML interpreter set - called SPOT - leverages TelcoBridges' technology to improve VoiceXML performance, eliminate CPU and memory limitations caused by traditional VXML solutions, and provide no loss of service-no loss of calls application server redundancy. [click heading for more]

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent