www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.
Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.
I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺
Telephonetics, the speech recognition and voice automation specialist, returned to the black in the first half to May 31, with operating profits of £414,000 compared with a previous loss of £26,000. While revenue from cinema chains is falling, the company is building a customer base in NHS Trusts, local authorities and housing associations. [click heading for more]
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DAD & hostage to one of the country’s SMALLEST-biggest train fans - Full story
