www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

June 28, 2009

Nortel customers upbeat but anxious

June 28, 2009/ Nik Sargent

Nortel customers remain optimistic despite the company's precarious situation, officials of Nortel's largest enterprise user group said this week.

Speaking for the Global Connect conference in Pittsburgh, leaders of theInternational Nortel Network User Association (INNUA)said the general tone among customers was upbeat despite the company filing for Chapter 11 bankruptcy protection early this year. But attendance at Global Connect is down about 40% from last year.

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent